A Customer Oriented Airport

Port Columbus International AirportThis is another one to be filed under “No practical application what so ever!”  But I spend so much time in so many airports that I can help but evaluate them.  The range from the urban airport that is so insensitive to the needs of its travelers that it disconnects all of power outlets, leaving laptop travelers to wonder around, like starved vampires, looking for just one live source for electricity.  To be charitable, there may be a problem with the electrical system, but it’s something I’d fix right away.

Then there’s the service airport.  I’m sitting in the Port Columbus International Airport, much larger than I’d expected.  It’s open, they have free WiFi, and about ever six gates, there is an open space available with caf? style tables arranged casually for customers who need a table top to make best use of their down time.

Travel like this ain’t glamorous.  But when you’re treaded like a customer, then you remember it.

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Author: David Warlick

David Warlick has been an educator for the past 40+ years. He continues to do some writing, but is mostly seeking his next intersect between play, passion and purpose, dabbling in photography, drone videography and music production.